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Support Plan

Core Support

1000$

/ year

15 hours/Yearly Support Times
  • Response Time: Standard business hours (e.g.,  9 AM to 5 PM).
  • Availability: 5 days per week.                                               .  
  • Scope
  • Ticket-based support within the allotted yearly hours
  • • Basic user inquiries and troubleshooting (Standard Configuration)
  • • Guidance on common functionalities and workflows (Standard Configuration)
  • • Minor configuration change  

Enhanced Support

1500$

/ year

30 hours/Yearly Support Times
  • Response Time: Reduced response time for critical issues (e.g., 4 hours).
  • Availability: 5 days/week, extended hours for urgent matters.
  • Scope
  • Ticket-based support within the allotted yearly hours
  • • All services included in Core Support
  • • In-depth technical troubleshooting and analysis
  • • Proactive monitoring of system performance and identifying potential issues
  • • Regular system health checks and recommendations

Premium Support  

2000$

/ year

50  hours/Yearly Support Times
  • Response Time: Reduced response time for critical issues (e.g., 4 hours).
  • Availability: 5 days/week, extended hours for urgent matters.
  • Scope
  • Ticket-based support within the allotted yearly hours
  • • All services included in Enhanced Support
  • • Dedicated support manager assigned to your account
  • • Prioritized support for critical issues 
  • • Regular system performance tuning and optimization

Our software plans are designed to cater to a variety of needs


ensuring that you find the perfect fit for your requirements. From individual users to businesses of all sizes, we offer pricing options that provide exceptional value without compromising on features or performance.

Experience the power of our software without breaking the bank – choose a plan that suits you best and start unlocking its full potential today.

Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.

Support Process

Customer submits a support request.

Support team assesses the request and estimates the required hours.

Customer is informed about the estimated hours and the impact on their yearly balance.

Upon customer approval, the support team proceeds with the task.

Once the task is completed, the customer is notified and the actual hours consumed are confirmed.

The ticket is closed.

Our Team Certified By

Odoo in

16, 17 and 18 Odoo Version

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